Currently, we only ship to the United States. We apologize for any inconvenience caused, but we do not offer international shipping at this time.
Shipping within the United States is a flat rate of $10 USD per order. However, we have an exciting offer: if you order two or more puzzles, shipping is absolutely free!
Once your order has been processed and shipped, you can expect delivery within 2-7 business days. Delivery times may vary depending on your location and any unforeseen circumstances during transit.
Yes, we will send you a tracking number via email once your order is on its way. You can use this tracking number to monitor the progress of your shipment.
Unfortunately, due to the unique shape and size of our surfboard-shaped puzzles, we are unable to ship to P.O. boxes or APO/FPO addresses.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your surfboard-shaped puzzle, you can return it within 30 days of delivery for a full refund. Please note that the item must be in its original condition and packaging.
If you need to return an item, you will be responsible for the return shipping costs. However, if the return is due to an error on our part or a defective product, we will cover the return shipping expenses.
To initiate a return, please contact our customer support team with your order details. They will guide you through the return process and provide you with the necessary instructions.
No, our surfboard-shaped puzzles are not intended for use as functional surfboards. They are designed solely for the purpose of solving puzzles and enjoying the unique surfboard shape.
Currently, we do not offer gift wrapping or personalization options. However, our puzzles make fantastic gifts for surf enthusiasts and puzzle lovers alike!
If you have any further questions, concerns, or need assistance, please reach out to our friendly customer support team. You can contact us through the provided email or phone number on our website, and we'll be happy to assist you.
Note: Our FAQs section is intended to provide general information. For specific inquiries or issues, please refer to our customer support team for personalized assistance.
